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#1 15-Aug-2018 15:26:44

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Can't install app on samsung tab A

Hello Arkeon,

I create app but my friend can't install on his samsung tab A
It can be install on phone but not tab A.
What is happen?

https://drive.google.com/open?id=11uy_n … -8orbFQYAn

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#2 15-Aug-2018 21:01:38

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 4,267
Website

Re: Can't install app on samsung tab A

No idea ^^ what is the message ?

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#3 16-Aug-2018 01:47:33

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

App not installed

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#4 6-Sep-2018 02:47:19

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

Hello arkeon,

Installed OS3D app on galaxy note 9 & tab A not showing camera after permission allowed
It used android 8

https://drive.google.com/file/d/14i7gQa … sp=sharing

Last edited by shahbiz8 (6-Sep-2018 06:26:33)

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#5 6-Sep-2018 08:26:38

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 4,267
Website

Re: Can't install app on samsung tab A

Hello,

please try downloading the Android pack beta version and tell me if it works better.
In this version I've managed new permissions differently. Also check the autosize method in the ARcapture plugIT. The camera view will feet the device screen ratio better.
https://svn.scolring.org/trunk/setups/a … ndroid.exe

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#6 6-Sep-2018 10:55:45

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

Thanks..

No crash now but still not showing camera

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#7 6-Sep-2018 11:57:44

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 4,267
Website

Re: Can't install app on samsung tab A

can you access the device log ?

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#8 6-Sep-2018 12:49:43

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

No.. it is not my phone.
my phone used android 7.0

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#9 6-Sep-2018 14:27:00

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

I hv created test app only contains default ARcapture plugit to reconfirm camera not showing.
and it is.

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#10 6-Sep-2018 16:03:20

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 4,267
Website

Re: Can't install app on samsung tab A

hmm any info from log about the camera detected size and possible errors could help ^^
there is a light way (no android full sdk) to do it explained here : https://support.kaspersky.com/13048#block1

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#11 6-Sep-2018 16:52:17

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

can't find this

13048_common_01013-318454.gif

13048_common_0613-318612.gif

Last edited by shahbiz8 (6-Sep-2018 17:11:45)

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#12 7-Sep-2018 15:22:12

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 4,267
Website

Re: Can't install app on samsung tab A

maybe you don't need it if the system already reconize it

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#13 7-Sep-2018 15:22:57

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 4,267
Website

Re: Can't install app on samsung tab A

can you make another small test,
does the camera id 1 (face camera) working on this devices ?

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#14 7-Sep-2018 15:41:36

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

I have ask my friend to try this video tutorial to get log file.
1- https://www.youtube.com/watch?v=LandFbngVPk
2- https://www.youtube.com/watch?v=DoKk_M4qArw

Ok I will set camera id to 1 for test.

I will inform you if I get the results.

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#15 17-Sep-2018 03:14:34

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

I'm sorry coz still can't get logfile..

Set camera id for 1 also didn't showing camera

what if u try run in android 8 emulator

Last edited by shahbiz8 (17-Sep-2018 05:23:46)

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#16 17-Sep-2018 07:24:44

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 4,267
Website

Re: Can't install app on samsung tab A

I have a Samsung S7 edge with Android 8.0 and it's working on it ^^

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#17 17-Sep-2018 09:08:50

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

I don't know what is happen neutral

What I know samsung tab A, s9 note & s9 also can't showing camera.

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#18 17-Sep-2018 09:16:06

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

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#19 17-Sep-2018 11:52:14

arkeon
Admin. / Scol language & OpenSpace3D developer
From: Nantes
Registered: 30-Mar-2009
Posts: 4,267
Website

Re: Can't install app on samsung tab A

I don't use ARcore hmm
But I use a old camera API. maybe this is related to this ^^ but it's strange it keep working on some devices with android 8.0 in that case

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#20 17-Sep-2018 11:53:33

shahbiz8
Member
From: Malaysia
Registered: 25-Feb-2016
Posts: 203

Re: Can't install app on samsung tab A

Milka AR board game app can open s.note 9 camera
https://drive.google.com/open?id=11MsvJ … X24EGUHonT

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